PCELIAS SUPPORT FORM
Name
Company Name
Location (Address)
Sage CustomerID
Phone #:
E-mail address:
Support is needed for:
SagePFW
BatchMasterPFW
BatchMasterDOS
PlatinumForWindows
PlatinumDOS
FrX
CrystalReports
MicrosoftAccess
Other
Version Number
DOS versions 2, 3.1-3.6, 4.0-4.6
PFW v4.6 - 4.8
PFW v5.0 - 5.02
PFW v5.1 - 5.2
PFW v5.3
PFW v5.4
PFW v5.5
PFW v5.6
PFW v5.7
PFW v2010
Crystal Reports v8.5
Crystal Reports v10.0
FrX v6.5 - 6.7
PervasiveSQL v8.1
PervasiveSQL v9.1
PervasiveSQL v10.0
MicrosoftAccess reports
Module requiring support
General Ledger
Accounts Payable
Accounts Receivable
Bank Book
Inventory
Formulas
Laboratory
Costing
Production
MSDS
MRP
Purchasing
Order Entry
Business Insights
Customer Insights
STC Point-of-Sale
FrX Financials
General / Systemwide Issue
Custom Reports
Other (please describe below)
Describe the problem or issue:
E-mail address (recipient)